Open to new opportunities · Singapore

Muhammed
Iqbal

Engineer at the intersection of AI, operations, and product — building internal tools that ship at scale.

19+ years from field IT to applied AI. I have taken manual tasks into AI workflows and ML pipelines tools people actually use. Creativity

19+
Years in engineering
100+
Users on tools, from local to global use
7+
Physical Stakeholder Engagements, Summits, Hackathons. Worldwide
About

Ops roots,
AI focus.

I started in field IT support and spent 19+ years working my way through enterprise systems engineering, site launches, and fleet management.

Somewhere along the way I started automating everything — first with scripts, then with ML pipelines, then with LLMs.

Now I build AI-powered tools that solve real operational problems: the kind that cut an hour of manual research down to a minute.

I'm interested in roles where engineering means shipping things that change how people work.

Projects

What I build

Applied AI and systems work — from agentic pipelines to hardware integrations. Click on any card below to read the case study deep-dives.

Featured
Auto Negotiator screenshot
Agentic AIView live

Auto Negotiator

A live LLM agent that negotiates hardware transfers between stores over a mocked email/calendar toolbelt — every reasoning step and drafted email is genuine inference against real Postgres state, never a scripted walkthrough.

Goal: Eliminate manual back-and-forth on routine hardware-shortage requests through autonomous, verifiable agent decision-making.

Target: zero human touchpoints on standard negotiation cycles

Gemini APINode.js/TypeScriptNeon PostgresVercel FunctionsAgent Tool Use
Buslari screenshot
Home Kiosk · Full-StackView live

Buslari

A split-flap Solari board (Bus + Solari) reborn as a home dashboard — repurposing an old iPad to show live Singapore bus arrivals, prayer times, and messages texted in over Telegram.

Goal: Give a spare iPad a second life as a retro flip-board kiosk that earns its spot on the wall: live transit info alongside prayer/holiday panels and a personal message board the household can update remotely.

Adaptive LTA cache (20s–2min TTL) keeps 3 bus stops live without hammering rate limits

LTA APINext.jsNeon PostgresDrizzle ORMTelegram Bot API
UWU Airwaves Photo Booth screenshot
Interactive Kiosk · GenAIView live

UWU Airwaves Photo Booth

A fictional premium-airline photobooth built for creative engagement with Airport Experience and Tourism Stakeholders — four experience modes (Photo Strip, Breath Fog, Video Call, Poem Receipt) that all share one procedurally generated boarding pass.

Goal: Ship an end-to-end creative kiosk: browser capture → Cloudinary/Redis session pipeline → a Gemini-personalized poem and Satori-rendered boarding pass → Zebra ZPL thermal print.

4 experience modes sharing one boarding-pass spine · barcode encodes a live retrieval URL scannable straight from a phone camera

Gemini APINext.jsCloudinaryUpstash RedisResendZPL
OpenSesame screenshot
Systems · 3D WebView live

OpenSesame

PDF extraction → SVG processing → 3D web rendering pipeline for real-time indoor asset fault reporting and wayfinding.

Goal: Give facility and operations teams live visibility into asset status without requiring on-site presence.

Operational visibility for global facility teams across multiple sites

PDF ExtractionSVG ProcessingThree.jsPythonNode
ML · Web AppCase study

Procurement Classifier

ML classification model integrated into a Flask web application delivering single-click procurement categorization.

Goal: Replace 4-window context switching with actionable ML intelligence surfaced directly in the workflow.

Deployed to 100+ operational stakeholders across APAC

ML ClassificationFlaskPythonAWSReact
Systems IntegrationCase study

EUCD Device Kiosks

End-to-end hardware-software systems integration powering self-service device check-in/check-out lifecycle management.

Goal: Remove IT dependency from routine device transactions and create an auditable device lifecycle record.

500 devices managed across 3 operational sites

Hardware IntegrationPythonKiosk UIAsset DBREST
Fleet ManagementCase study

Zebra Printer Fleet Tool

ZPL-based headless printing engine with fleet management dashboard providing single-pane remote control of hardware.

Goal: Eliminate manual label generation errors and give ops teams remote visibility and control of all printer hardware.

95% reduction in label generation time · Global rollout across APAC and ME regions

ZPLHeadless PrintingPythonDashboardFleet API
Stack & Experience

Tools and track record

AI / ML

AWS BedrockLLMsRAGAI AgentsPrompt EngineeringML Feature Engineering

Cloud & Infrastructure

AWS LambdaS3EC2IAMRedshiftCloudFrontData Pipelines

Development

PythonFlaskJavaScriptReactNext.jsHTML/CSSZPLGit

Operations

Site LaunchFleet ManagementVendor ManagementUATAsset LifecycleSOPs

Career arc

IT Support Engineer III (L5)@ Amazon
Nov 2025 — Jul 2026

Designed and deployed AI-enabled internal tooling rolled out across APAC and ME. Cut change-management research from 1 hour to under 1 minute. Won Amazon Global Hackathon, Boston 2025.

IT Support Engineer II (L4)@ Amazon
Oct 2020 — Oct 2025

Led IT commissioning for Singapore's first Amazon Logistics delivery station in 60 days. Managed 500 devices and $70K budget. Co-created globally-launched Zebra printer fleet management tool.

Associate Consultant, Systems Engineer@ NCS Pte. Ltd.
Jun 2014 — Oct 2020

Managed server estates on VMware and Hyper-V for government and commercial accounts. Developed PowerShell, VBScript, and batch automations compressing repetitive system tasks.

Technical Executive, IT Engineer@ HP Pte. Ltd.
Feb 2012 — Jun 2014

Field services for government accounts. Built scripting tools reducing ticket resolution time.

Shift Deskside Engineer@ IBM - Thatz International
Feb 2010 — Feb 2012

Provided rotating-shift desktop support for SingHealth Outram clinical environments. Configured wireless network rollouts for DBS and compliance systems for MAS and LTA.

National Service
Jan 2008 — Jan 2010

Full-time National Service, Singapore.

IT Engineer@ IBM - Thatz International
Apr 2007 — Dec 2007

Provided onsite technical support for enterprise infrastructure projects, contributing to large-scale IT deployments and network upgrades across multiple sites.

Credentials

Certifications & training

View verified badges on Credly
Microsoft badge
GitHub Foundations
Microsoft
2026
Amazon Web Services badge
AWS Certified Cloud Practitioner
Amazon Web Services
2026
Amazon Web Services badge
AWS Certified AI Practitioner
Amazon Web Services
2026
Scrum Alliance badge
Certified ScrumMaster
Scrum Alliance
2026
Vertical Institute logo
WSQ Data Science
Vertical Institute
2025
Microsoft · MCSE 2016 badge
Microsoft Certified Solutions Expert
Microsoft · MCSE 2016
2020
Amazon Web Services badge
AWS Certified SysOps Administrator — Associate
Amazon Web Services
2020
Microsoft · MCSA 2012 badge
Microsoft Certified Solutions Associate
Microsoft · MCSA 2012
2018
AXELOS badge
ITIL v3 Foundation
AXELOS
2013
Exam 744: Securing Windows Server 2016
MTA: Security Fundamentals
Exam 412: Configuring Advanced Windows Server 2012 Services
Exam 411: Administering Windows Server 2012
Exam 410: Installing and Configuring Windows Server 2012
+5 other certifications

Training

  • Amazon Machine Learning University (MLU) — Applied AI/ML, 2025–2026
  • Microsoft Azure Administrator, 2020
  • DeepLearning.AI, Generative AI for Everyone (Andrrew Ng), 2024
Contact

Let's talk

I'm exploring senior engineering roles in Singapore — AI tooling, applied AI, or product-focused engineering where shipping matters.

© 2026 Muhammed Iqbal · Singapore